Mental wellbeing check-ins, surveys and concern lodging linked to support, policies and next steps.

<aside> <img src="/icons/user-circle-filled_red.svg" alt="/icons/user-circle-filled_red.svg" width="40px" /> Potential use cases

• Track the impact of an initiative on burnout
• Encourage people to share and resolve concerns internally rather than externally
• Early intervention for issues like bullying
• Build trust among stakeholders through clear and transparent wellbeing processes
• A secure online space for people to share concerns and access support at anytime </aside>

<aside> <img src="/icons/checkmark_red.svg" alt="/icons/checkmark_red.svg" width="40px" /> Why use Skodel Discovery to collect wellbeing data?

Unlike other survey software, Skodel is linked to mental health support, policies and procedures. This means sensitive issues like bullying or discrimination are always responded to appropriately. With this assurance, you can leave Skodel on for people to check in privately at anytime. No missed concerns or uncertainty in responding to issues at scale.

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<aside> <img src="/icons/chat-user_red.svg" alt="/icons/chat-user_red.svg" width="40px" /> Example of Skodel Discovery in action

• Identification: A private and safe space that encourages people to share how things are going.

• Control measures: An immediate response in place for everyone.

• Alerts to assess and triage risks: Safety and risk managers will be notified of and can triage concerns and maintain a digital audit trail of these concerns.

• Reporting tools: Clear trend and group reporting to highlight areas of concern and areas that are working well.

• Value: Early identification and resolution of risks via a safe and auditable process. </aside>

Collecting data on mental wellbeing and feelings

We collect data on feelings and mental wellbeing with an emphasis on linking people to support. Here’s why:

1. It’s a true gauge of culture: The genuine sentiments of people offer the truest and most unfiltered insight into culture.
2. It drives performance, engagement and culture: If we don’t feel cared for it’s hard to embrace culture and perform well. In conditions where we feel genuinely cared for, optimal culture, engagement and performance naturally emerge.
3. It’s harder to communicate and observe: Most performance metrics are readily observable. It’s the feelings that sit beneath this that are harder to detect for leaders and less likely to be communicated by people unless they have a safe space to do so.
4. It allows for immediate and targeted feedback: Understanding how people really feel yields more specific and immediate feedback than other metrics. It also encourages serious concerns to be shared and given the specialised attention they warrant.
5. It builds trust and culture: Demonstrating a genuine interest in how people feel and supporting that builds trust. It’s not passively collecting feedback, it’s building a safe space for people to share feelings, to be heard and know that their feelings won’t be dismissed or used against them.
6. Risk management and compliance: Mental health is now integrated into health and safety standards so it’s beneficial for leaders to focus their data collecting, reporting and improvement efforts in this area to mitigate risk. The aim here is to ensure your organisation isn't causing or exacerbating mental health issues.
7. A focus on other areas can erode trust: People can perceive performance, engagement, and culture surveys as tools for the organisation. This erodes trust. But wellbeing surveys can be seen as an initiative that genuinely cares for the individual.

Key considerations in wellbeing and mental health software

1. Liability collecting sensitive data: Skodel ensures sensitive issues are responded to appropriately and support is documented to mitigate liability risks. Works with recognised legal and people and risk teams to support its approach.
2. Security: ST4S, Coppa and Ferpa certified, and passed individual security assessments from education institutions such the Victorian DoE.
3. Diversity and multilingual capability: Skodel’s app can be translated into multiple languages to support diverse user groups.
4. Integration capability: Integrates with Microsoft Teams, SSO capabilities with Google and Microsoft and maintains open API to integrate with platforms as per your needs.